Make Dynamics 365 yours..
Build tangible business value for your organisation using modern CRM and ERP solutions from Microsoft Dynamics 365. Solve challenges and quantify new business value with innovative business solutions from UHS Logic™ powered by Microsoft.
Dynamics 365 for Sales
Execute and monitor your sales process. Discover secrets about your market and your clients hidden in the data you collect about them. With no-code drag-and-drop design, you can organise, analyse and display your client data in Dashboards and Charts.
In addition, the Sales module allows you to:
- connect Linkedin (acquired by Microsoft)
- have a Chat widget on your website to talk to your clients
- have a Microsoft Outlook widget so you don’t have to ever switch applications,
- connect to your email so that all your communication (phone calls, emails, notes, even faxes) are tracked automatically in your Dynamics 365 instance.
Dynamics 365 for Sales offers your business unlimited possibilites.
Dynamics 365 for Customer Service
Run a flawless Customer Service team with Case Management, Task Management, and Phone Call Support management.
Microsoft Dynamics 365 for Customer Service allows you to manage entitlements for your clients, log cases against entitlements and organise your customer service team’s schedule on a schedule board.
In addition, the Dynamics 365 Customer Service module allows your team to share knowledge about known cases. The system has AI-Powered “Similar” case functionality. This helps your customer service team become faster.
Make it your own by choosing what data you collect, how you analyse it and how you display it. All without the need to know coding.
Solutions using Dynamics 365 Healthcare Accelerator
By utilising Fast Healthcare Interoperability Resources (FHIR) entities in Dynamics 365 Customer Engagement, our clients can build use-cases and healthcare process automation workflows based on FHIR-based data model. Example data model entities include Patients, Practitioners, Healthcare Services, Care Plans, Allergy Tolerances, Clinical Impressions, Specimens, Encounters, Episodes of Care, Counselling Sheets, Prescriptions and other entities as required.
UHS Logic's expertise in Dynamics 365 solution design, development and training allows healthcare organisations to record patient data and report on healthcare treatment outcomes in real-time. This improves inter-operability, reduces communication errors and improves patient therapy outcomes.
Dynamics 365 Customer Engagement's integration with third-party systems and ability to integrate with Microsoft Power BI and Office 365 unleashes a different kind of innovation in improving healthcare service quality and compliance.
WHY UHS LOGIC?
How often do you find yourself asking if your business process even makes sense? – our structured approach to business process analysis means you can now benchmark yourself against other businesses.
Having this access eliminates the need for you to hire your own CRM administrator internally. This saves time and costs and improves your efficiency without the need of having to worry about HR, training and turnover.
Our highly competitive service agreements span a wide range of powerful Dynamics 365, Sharepoint, Financial software, Office analytical tools and staff training. This allows you to have real insight into your business performance. You will be able to engage your customers through one of the world’s leading CRM/ERP systems.
The combination of Dynamics 365 and Office 365 is a real game-changer for businesses and can truly transform your employees, partners and customers experiences. An implementation of this solution will significantly increase the number of customers you gain and retain.