Microsoft Copilot Training in Australia

UHS Logic delivers Microsoft Certified Copilot training across Australia — instructor-led, role-based, and built for organisations that need their people to use Microsoft 365 Copilot, Copilot Studio, Copilot Agents, and the Copilot stack across Dynamics 365 safely and productively. Whether you are an enterprise rolling out Copilot to thousands of users, a government department evaluating Copilot for the public sector, or a small business adopting Copilot for the first time, our Microsoft Certified Trainers (MCTs) will get your team to value fast.

What is Microsoft Copilot?

Microsoft Copilot is Microsoft’s family of generative AI assistants built on top of large language models, your organisational data in Microsoft Graph, and the Microsoft 365 productivity suite. The Copilot family includes Microsoft 365 Copilot (embedded in Word, Excel, PowerPoint, Outlook, Teams, and Loop), Copilot for Sales, Copilot for Service, Copilot for Finance, Copilot in Dynamics 365, Copilot in Power Platform, Copilot in GitHub, Security Copilot, and the Copilot Studio low-code platform for building your own custom copilots and agents.

Copilot is enterprise-grade. It respects your existing Microsoft 365 permissions, is grounded in your tenant’s data, complies with Australian data residency requirements, and meets the security, compliance, and responsible-AI standards Australian organisations require under the Privacy Act and the Australian Government’s AI Ethics Principles.

Our Microsoft Copilot Training Courses

Microsoft 365 Copilot Foundations (1 day)

A one-day, hands-on course for end users and managers. Learn how to write effective prompts, summarise long Outlook threads, draft documents in Word, build presentations from a brief in PowerPoint, analyse spreadsheets in Excel, recap meetings in Teams, and use Business Chat to query across your whole tenant. Includes a practical prompt-engineering workshop and an AI-safety and data-handling module specific to Australian privacy obligations.

Microsoft 365 Copilot for Power Users (2 days)

For champions, IT pros, and team leads. Covers advanced prompting patterns, the Copilot Lab, custom prompts in Word and Excel, Loop components, building reusable Copilot workflows, and measuring adoption with Microsoft Viva Insights and the Copilot Dashboard.

Copilot Studio: Build Custom Copilots and Agents (3 days)

Our flagship Copilot Agents course. Learn how to design, build, test, publish, and govern custom copilots and autonomous agents in Microsoft Copilot Studio. Topics include topic authoring, generative answers grounded in SharePoint and external data, plugin and connector authoring, action authoring with Power Automate, agent orchestration, multi-turn dialogue design, security and DLP, and lifecycle management. Hands-on labs build a working IT-helpdesk agent, a knowledge agent over a SharePoint site, and an autonomous agent that triages incoming requests.

Copilot for Sales and Copilot for Service (1 day each)

Role-based training for sales teams using Dynamics 365 Sales or Salesforce, and service teams using Dynamics 365 Customer Service. Covers AI-generated email drafts, meeting prep, opportunity summaries, real-time call insights, case summarisation, and knowledge-grounded responses to customers.

Copilot in Power Platform (2 days)

For makers and citizen developers. Build apps with natural-language prompts in Power Apps, design flows with Copilot in Power Automate, and create dashboards with Copilot in Power BI. Includes governance for AI Builder and prompt management.

Security Copilot for SOC Teams (2 days)

For security analysts and SOC engineers. Use Microsoft Security Copilot to investigate incidents, summarise threats, write KQL queries from natural language, and accelerate response in Microsoft Defender, Sentinel, Intune, and Entra.

Copilot Adoption and Change Management Workshop (half day)

For HR, L&D, and IT leaders. A facilitated workshop covering license strategy, role prioritisation, security baselines, internal communications, prompt libraries, success metrics, and a 90-day adoption plan.

Who Should Attend

Our Copilot training courses are designed for Australian organisations of every size. End users, managers, executives, IT administrators, security teams, Power Platform makers, Dynamics 365 consultants, and developers building agents will all find a tailored course in our catalogue. We also deliver bespoke private cohorts for enterprise rollouts, government agencies, and educational institutions.

Why Choose UHS Logic for Microsoft Copilot Training?

UHS Logic is a Microsoft Solutions Partner with offices serving Sydney, Melbourne, Canberra, Brisbane, Adelaide, and Perth. Our trainers are Microsoft Certified Trainers (MCTs) with real-world experience deploying Copilot in Australian enterprises, government, healthcare, and financial services. Every course is delivered by an MCT, includes hands-on labs in a sandbox tenant, and is mapped to Microsoft Learn modules and applicable role-based certifications including MS-4015 Build Copilots with Copilot Studio and MS-900 Microsoft 365 Fundamentals.

We support both public-schedule classes and private on-site delivery. Virtual instructor-led training (VILT) is available for distributed teams across ANZ. All training is conducted in English with Australian context, examples, and compliance considerations.

Microsoft Copilot Training FAQs

How long does it take to learn Microsoft Copilot?

Most end users become productive with Microsoft 365 Copilot within a single one-day course. Building custom copilots and agents in Copilot Studio typically requires our three-day course plus two to four weeks of guided practice. Power users and IT champions usually complete their pathway in two to three weeks.

Do I need a Microsoft 365 Copilot license to attend?

No. UHS Logic provides a sandbox tenant with the appropriate Copilot licenses for all hands-on labs during training. For ongoing use after the course, your organisation will need a Microsoft 365 Copilot license (sold per user per month) attached to a qualifying Microsoft 365 plan. We can advise on licensing as part of the Copilot Adoption Workshop.

Is Microsoft Copilot safe for Australian businesses to use with sensitive data?

Yes, when configured correctly. Microsoft 365 Copilot inherits your existing Microsoft 365 permissions and sensitivity labels, does not use your prompts or responses to train foundation models, and supports Australian data residency. Our training covers data-handling, sensitivity labelling, DLP, and the controls required for use in regulated industries.

What is the difference between Microsoft Copilot, Copilot Pro, and Microsoft 365 Copilot?

Microsoft Copilot (free) is the general-purpose web chat. Copilot Pro is a consumer paid tier with priority access. Microsoft 365 Copilot is the enterprise SKU that grounds responses in your organisational data and is embedded inside the Microsoft 365 apps. Copilot Studio is the platform for building your own copilots and agents.

Can you build a custom Copilot Agent for our business?

Yes. UHS Logic offers Copilot Studio consulting and agent development as a service in addition to training. We have built agents for HR onboarding, IT helpdesk triage, customer-service knowledge retrieval, and sales-quote generation across Australian organisations.

Book Microsoft Copilot Training

Ready to upskill your team on Microsoft Copilot? Contact UHS Logic to discuss a public-schedule course, a private cohort, or a bespoke Copilot adoption programme for your organisation. We respond within one business day.

Request a Copilot Training Quote

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