Certified Training for Dynamics 365

Education for Dynamics 365 with Microsoft Courses. Get your employees knowledge up to scratch with tailored Dynamics 365 training courses.

80546: Sales Management in Microsoft Dynamics CRM

Introduction

This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyse and report on sales information.
This course guides you through the tools that help make the internal processes simpler and easier so your sales force can focus on what is important—creating a differentiated experience for your customers.

Prerequisites

NA

80546: Sales Management in Microsoft Dynamics CRM

Introduction

This course is designed to introduce students to Transact-SQL. It is designed in such a way that the first three days can be taught as a course to students requiring the knowledge for other courses in the SQL Server curriculum. Days four and five teach the remaining skills required to take exam 70-761.

Audience Profile

The main purpose of the course is to give students a good understanding of the Transact-SQL language which is used by all SQL Server-related disciplines; namely, Database Administration, Database Development and Business Intelligence. As such, the primary target audience for this course is: Database Administrators, Database Developers and BI professionals.

Prerequisites

Students should have:
  • working knowledge of relational databases
  • basic knowledge of the Microsoft Windows operating system and its core functionality.

55168: Customisation& Configuration in Microsoft Dynamics CRM

Introduction

This three-day instructor-led training course is intended for those IT professionals and IT developers who are interested in customising and configuring Microsoft Dynamics CRM applications.

This course uses structured walkthroughs throughout each module to put into practice what has just been introduced by the trainer. There’s also a Lab at the end of each module with ‘high-level’ requirements as well as detailed, step-by-step instructions.

A number of the modules incorporate a ‘Stretch Yourself’ lab for more advanced delegates or for those who simply work at a faster rate than other delegates.

After each module’s lab(s), a set of questions are posed to test delegates understanding of the material introduced in the module.